VelociTrak App Privacy Policy
This is a legal agreement between Customer (Business/Organization) and VelociTrak for use of the Services. By using our Service/s you agree to be bound by the terms and conditions of this agreement.
If Customer does not agree to this agreement, Customer may not use our Service/s.
Our Services are intended for use by Businesses, which then makes VelociTrak available to used by employees, contractors and other authorized users.
The owner of the data and information collected during the use of VelociTrak App is the Business/Organization which has subscribed to the Services.
The organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. Please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization's policies. We are not responsible for the privacy or security practices of an administrator's organization, which may be different than this policy.
Administrators are able to:
require you to reset your account password
restrict, suspend or terminate your access to the Services
access information in and about your account
access or retain information stored as part of your account
change the email address associated with your account
Please contact your organization or refer to your administrator’s organizational policies for more information.
android.permission.ACCESS_NETWORK_STATE - is needed for monitoring network connections.
android.permission.ACCESS_COARSE_LOCATION - Allows an app to access precise location. VelociTrak is a vehicle location tracker using phone GPS, hence access to GPS is needed.
android.permission.ACCESS_FINE_LOCATION - Allows an app to access precise location. VelociTrak is a vehicle location tracker using phone GPS, hence access to GPS is needed.
android.permission.ACCESS_BACKGROUND_LOCATION - Required to access the location information with geo-coordinates even when the app is closed or not in use.
android.permission.FOREGROUND_SERVICE - required for GPS tracking of the location even when the app is closed or when the app is not the foreground/main app.
android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS - this is to ensure that the tracking is not turned off due to battery saver features.
android.permission.WRITE_EXTERNAL_STORAGE - save the camera picture or similar proof of action function. save a report generated from the server side of the app.
android.permission.INTERNET - to check whether the phone is able to communicate with the back-end services.
android.permission.READ_EXTERNAL_STORAGE - required to upload images, proof of completion or other documents to the back-end services.
android.permission.CAMERA - to take a picture for proof of delivery or similar function.
Privacy - Location Always and When In Use Usage - Location is only used to display your position in the map. Select always allow to track your position even if the app is in background.
Privacy - Location Always Usage - Location is needed to create the track even when the app is in background.
Privacy - Location Usage - Location is needed to create new track
Privacy - Location When In Use Usage - Location is used to display in the map where are you and where you have been.
Privacy - Motion Usage - Motion Detection is needed to track vehicle movement
We are committed to ensuring that your privacy is protected. We will only use the information that we collect about you lawfully in accordance with The EU's General Data Protection Regulation (GDPR).
All data that we collect is used solely for providing a service to you. In particular:
We do not sell, share or otherwise disclose your data to anyone;
We do not mine your data for patterns;
We do not use your data to target ads;
We do not access your location data without your permission.
Customer Business Name, Address and Phone No - used for billing and invoicing;
Customer Contact Name, E-mail, Phone for Accounts Payable and Technical Support
App Username and password - used to authenticate users to the VelociTrak App;
App User Phone No - used to identify device and communicate to App User if required.
App User E-mail - used for notifying App users of changes in service and for resetting forgotten passwords;
HTTP requests - as most web services, we maintain logs of all incoming HTTP requests. Web logs contain IP addresses, requested URLs, referral URLs, and other similar attributes provided by your browser.
Cookies:
Cookies are small files that are temporarily stored by your web browser. They are used solely for session management (remembering who you are once you login) and for storing preferences. We use traffic log cookies to identify which pages are being used.This helps us analyze data about web page traffic and improve our website in order to tailor it to Customer needs. We only use this information for statistical analysis purposes.
Most of our cookies expire as soon as you log out or close the browser window.
We recommend that you enable cookie support in your browser as many features of our website will not work otherwise.
Security: Your data is stored on secure servers. We have taken further steps to prevent unauthorized access to your data, including running firewall software and keeping our servers up-to-date with security patches. That said, we cannot guarantee nondisclosure of personal information due to factors beyond our control. If you suspect that your account has been compromised, please contact us as soon as possible.
Connections: Connections are secured by Secure Sockets Layer (SSL). SSL is a standard security technology for establishing an encrypted link between a server and a client.
Account creation, login and recovery system was developed using latest authentication standards to prevent any hacking possibility.
During account creation, collected data is encrypted using one way encryption algorithm and being saved to database. One way encryption makes impossible to decrypt data. Data can be verified only using comparison method performed by genuine author.
You may request access to the personal data that is collected and to correct data that may be inaccurate. In some cases, on your request, account and other collected data can be completely removed. VelociTrakreserves the right to request proper identification of you prior to providing personal data or rectifying any inaccurate data.
We will retain your information for as long as your account is active or as needed to provide you services. Once it is no longer needed it is deleted automatically.
You may contact us by E-mail us at privacy@velocitrak.com if you need:
you have questions or comments about our Privacy Policy; and/or
wish to make corrections to any personally identifiable information you have provided;
VelociTrak may change this agreement at any time for any reason by posting the modified agreement on website. Updated/Effective date: 10 Apr, 2023
Our additional Privacy Policy can be found at https://www.velocitrak.com/privacy-policy